Opening an account

Some commonly asked questions about getting started with an account.

What’s the minimum deposit for a live account?

The recommended minimum deposit to trade with Pepperstone is AUD$200 or equivalent.

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How long do demo accounts last?

MT4/5 demo accounts expire automatically after 30 days and cTrader demo accounts will not expire if you log into at least once every 30 days.

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Why did my demo account disappear?

Demo accounts will disappear from the secure client area after 30 days, even if it is set to non-expiry.

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Why didn't I receive my login details?

If you've applied for an account but haven't received your login details, your application is still under review.

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How long does it take to verify my account?

Accounts are verified within 4-8 hours of the appropriate ID documents being received.

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Does Pepperstone offer Company or Corporate Trust accounts?

Yes. Please email [email protected]

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Does Pepperstone have a Premium Service offering?

We have a tailored premium client offering for clients who meet our premium service requirements.

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Is Pepperstone licensed and regulated?

We're licensed and regulated by the Australian Securities and Investments Commission (ASIC) in Australia and the Financial Conduct Authority (FCA) in the UK.

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Does Pepperstone withhold taxes?

No, we do not withhold taxes or offer tax advice.

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What leverage can I trade with Pepperstone?

If you are an ASIC-licensed client you can trade with up to 500:1 leverage on FX and many other instruments.

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What types of accounts does Pepperstone offer?

We offer Standard and Razor accounts.

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What trading platforms can I trade with?

MT4, MT5 and cTrader are all available for download.

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How do I upload my photo ID and other documents?

To upload your ID and other documents, go to your secure client area and click the blue 'Upload' button.

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Does Pepperstone offer any referral programs, bonuses, or rebates?

Our refer a friend program is aimed at rewarding our clients who invite their friends or family to trade with us.

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