How do I fund my account?

To deposit, simply follow the steps below:

  • Log in to your Secure Client Area.
  • Navigate to the “Funds” section from the left-hand menu.
  • Select the trading account you’d like to fund.
  • Choose your preferred deposit method.
  • Enter the amount you wish to deposit.
  • Confirm your transaction and that’s it!

How do I withdraw funds?

To request withdrawal, simply follow the steps below:

  • Log in to your Secure Client Area.
  • Go to the “Funds” section from the left-hand navigation panel.
  • Click on the “Withdraw Funds” tab to view all available withdrawal options.
  • Submit your withdrawal request.
  • Approve the request via the confirmation email sent to your registered address.
  • If you have Two-Factor Authentication (2FA) enabled, enter the code from your Authenticator app to confirm the withdrawal.

How do I transfer funds between my accounts?

To Transfer Funds Between Accounts, follow these simple steps:

  • Log in to your Secure Client Area.
  • Navigate to the “Funds” section from the left-hand navigation panel.
  • Click on the “Transfer Funds” tab to view all your trading accounts.
  • Select the trading account you wish to transfer funds from.
  • Choose the trading account you wish to transfer funds to.
  • Enter the amount to transfer. Transfers below 0.99 units of currency cannot be processed.
  • Confirm the transfer — funds will be instantly reflected in the selected account.

Where can I see if my deposit was successful?

  • Log in to your Secure Client Area.
  • Click on the “Funds” section on the Left side navigation panel.  Head to the “History” tab to find all your deposit and withdrawal requests and their status.

How do I cancel my withdrawal?

For withdrawal requests that have been approved via email or 2 Factor Authentication (2FA) code, please contact support. Note that Support can cancel withdrawal requests that are in “pending” or “processing” status.

What payment options do I have when funding/withdrawing into my account?

We offer a wide range of funding options depending on your region. Pepperstone does not apply any fees on any deposit method, while we also offer fee-free withdrawal options! You can find all your funding and withdrawal options available for your country in your Secure Client Area “Funds” section. Registered under our ASIC jurisdiction the methods available are: bank wire, credit/debit card, PayID, Bpay, Skrill, Neteller, Paypal, Google & Apple Pay

Does Pepperstone charge any fees on Deposit/Withdrawals?

Pepperstone does not charge any fees on deposits of any method! For withdrawal requests, a fee of $20 applies only for international bank wires. Keep in mind that we do not hold any control over fees that are applied by card issuers, payment providers and intermediary banks.

How quickly will my Withdrawal be processed?

It may take us up to 3 business days to process your withdrawal request. Please note that after a withdrawal request is successfully processed from our end, it depends on your bank/payment provider how quickly the funds will reflect to your account. For instance, after we successfully process a withdrawal made with credit/debit card, it can take up to 5 business days, depending on your card issuer for the funds to reflect in the account.