Pepperstone offers a range of secure and flexible withdrawal methods. Please refer to the relevant section above for more information.

Withdrawals processed via Apple Pay, Google Pay, BPAY, PAYID debit and credit cards take up to 2 business days. Domestic bank transfers take up to 7 business days. Neteller, Skrill and PayPal withdrawals take up to 1 business day.

Pepperstone does not charge any additional fees on withdrawals. However, please note that your bank or payment provider may apply their own charges.

Withdrawing funds from your Pepperstone trading account is quick and secure.

1. Log in to your account — if you don’t have one yet, you can sign up here.
2. On desktop: tap ‘withdrawal’ on the account you want to withdraw funds from. / On mobile, tap the profile icon (top right) and select ‘withdraw’.
3. Choose your preferred withdrawal method, the account you want to withdraw from, and enter the amount.
4. Provide the required details and review your transaction to confirm the withdrawal.
5. Approve the transaction within one hour via the email sent to you, or using a 2FA code if enabled.

There are a number of measures that we put in place to ensure that your funds are protected with Pepperstone:

• Your money is held in segregated accounts at regulated tier-1 banks.
• Your money is regularly assessed against our risk criteria.
• Your money and assets will never be merged with our own money and assets.
• We do not use retail client money for hedging trades with other counterparties.
• Your money and assets are protected from creditors in the unlikely event Pepperstone goes into liquidation.
• We use advanced security measures to keep your account, data, and funds safe, including encryption, 2FA authentication, and fraud detection.

To find out more about how we keep your funds and data safe, click here.

In some cases, it can take longer than expected for your funds to reach your account. This could be for a number of reasons, including the following:

• Your payment provider rejected the funds
• Incorrect account details were entered
• The beneficiary bank or the intermediary/correspondent bank could be causing delays because of their regulatory processes.

If it’s been longer than expected for your withdrawal to be processed and your bank has not been able to locate the funds, please email us at  funding@pepperstone.com and we can provide you with a receipt for the withdrawal.

If you present this receipt to your bank, they'll be able to either locate your funds for you or explain why they couldn't accept them.

If you request a withdrawal on the weekend or on a bank holiday, it may take longer to arrive, as Pepperstone only processes withdrawals on working days.