Global regulation
We're regulated across seven top-tier financial jurisdictions worldwide, including the Australian Securities & Investments Commission (ASIC) locally. We follow stringent regulatory processes and compliance standards, ensuring your funds and personal information are safeguarded at every step.
No matter where you trade from, you are part of a compliance-driven trading environment.
Client verification procedures
Every client is verified to prevent fraud, financial crime, and unauthorised account access.
Capital adequacy requirements
Sufficient funds are kept to meet regulatory obligations and protect client interests.
Risk management and controls
Strong internal controls are used to identify and reduce operational and financial risks.
Client verification procedures
Every client is verified to prevent fraud, financial crime, and unauthorised account access.
Capital adequacy requirements
Sufficient funds are kept to meet regulatory obligations and protect client interests.
Risk management and controls
Strong internal controls are used to identify and reduce operational and financial risks.
Client verification procedures
Every client is verified to prevent fraud, financial crime, and unauthorised account access.
Capital adequacy requirements
Sufficient funds are kept to meet regulatory obligations and protect client interests.
Risk management and controls
Strong internal controls are used to identify and reduce operational and financial risks.
Client verification procedures
Every client is verified to prevent fraud, financial crime, and unauthorised account access.
Capital adequacy requirements
Sufficient funds are kept to meet regulatory obligations and protect client interests.
Risk management and controls
Strong internal controls are used to identify and reduce operational and financial risks.
Segregated client funds
Your money should always be treated with care. That’s why we hold retail client funds in segregated bank accounts with top-tier banks, completely separate from Pepperstone’s own capital. Retail client funds are never used for business operations or hedging and remain protected from creditors.
Client compensation scheme
In the unlikely event of Pepperstone’s liquidation, the segregated client money is protected in accordance with the requirements of the Corporations Act 2001 (Cth).
Account and data security
We follow several high-level account security measures to protect your data and funds, including:
- SSL (256-bit secure sockets layer) encryption: Your information is encrypted whenever you log in or place a trade, keeping your personal and financial data private and protected.
- Two-factor authentication (2FA): An extra verification step that adds another layer of protection to your account, requiring a unique, one-time code from an authenticator app in addition to your password to log in.
- Fraud detection, anti-phishing measures, and privacy safeguards: We detect and act promptly on potential scams through an internal reporting system and a third-party software that performs routine crawls online.
Certified by industry-leading data security bodies
Risk management features
To minimise potential losses, various risk management safeguards are available across our platforms:
- Negative balance protection for retail clients ensuring you can't lose more than you deposit; so if your account goes negative, we will restore it to zero.1
- Automatic stop-out (MT4/MT5) that automatically closes your positions if your account equity falls to 50% or lower of the required maintenance margin.
- Advanced order types such as stop losses, take profits, trailing stops, margin alerts, and position sizing. Please note that these tools do not guarantee the prevention of losses.
Protecting yourself from online scams
Online scammers increasingly impersonate reputable brokers like Pepperstone to trick traders and steal personal information or funds. We're constantly evolving our technology to stay ahead of such threats but knowing what to watch out for is an important way to help keep your account secure.
Common scammer tactics
- Fake websites and social profiles: Scammers mimic Pepperstone branding to trick you.
- Phishing emails and unsolicited contact: Requests for login, payment, or personal info are never sent unexpectedly.
- Fraudulent offers: “Exclusive” promotions promising high returns, urgent warnings or investment opportunities are often fake.
How to stay protected
- Always check URLs and use our official channels.
- Never share login or payment details in unsolicited messages.
- Enable two-factor authentication (2FA) to add an extra layer of account security.
- Deposit and withdraw only
- Report suspected scams to us and your local authorities.
FAQs
Your money is kept in segregated client accounts at top-tier banks, separate from Pepperstone's own operational funds, so it cannot be used for business activities. This helps ensure your funds are protected if the broker faces financial difficulty. Pepperstone also operates under strict rules from multiple global regulators that require transparent handling of client money.
Segregation of funds means your money is held separately from the company's own money, in dedicated bank accounts with trusted financial institutions. This ensures your funds are not mixed with Pepperstone's operating capital and cannot be used for business activities.
We use industry-standard security measures, including 256-bit SSL encryption, secure login procedures, two-factor authentication (2FA) and fraud detection systems to help keep your personal data and account private.
Yes, we are regulated by the Australian Securities & Investments Commission (ASIC) locally and by several reputable authorities around the world, including the FCA, CySEC, BaFin, SCA, DFSA, CMA and SCB. These regulators enforce strict rules to protect client money and ensure fair and stable trading.
If Pepperstone were to go into liquidation, your funds held in segregated accounts would be returned to you, after any administrative costs are deducted. Depending on your region, eligible clients may also be covered by investor compensation schemes, which can provide protection for certain losses up to regulated limits.
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1 Please note that guaranteed negative balance protection does not apply to you if you are classified as a Pepperstone Pro or as a Professional client.
2 Data for the Pepperstone Group, correct as of 1 March 2026.