Funding and withdrawals
Find out what you need to know about payment methods and options
How do I withdraw funds?
Simply log in to your secure client area and select the Funds tab...
Where can I see withdrawal status?
Your withdrawal status is shown in the 'Funds' tab. Select 'History'...
How do I transfer funds between my accounts?
Simply sign in to the secure client area and go to the Funds tab...
Where can I see if my deposit was successful?
Your deposit status is shown in the 'Funds' tab.
How do I add funds to my trading account?
Simply log in to your secure client area and head to the Funds tab and select Add Funds.
How do I cancel my withdrawal?
If you haven't yet confirmed your withdrawal request, you can cancel it by clicking
My bank has requested we include their IBAN in the withdrawal account details. Where should I add this?
Enter the IBAN (International Bank Account Number) in the Account Number field.
I just made my first deposit, why can't I see the funds in my account?
If you used Paypal to fund your account, your first deposit will require verification...
How do I confirm my withdrawal?
When you have reached step 3 of the withdrawal process you will be sent a withdrawal confirmation email.
It's been more than 5 business days, why haven’t I received my funds yet?
In some cases, it can take longer than 5 business days for your funds to reach your account.
Why did my deposit fail?
There are many reasons why a deposit might fail...
Are there any limits on the amount I can withdraw?
We do have a minimum withdrawal amount for International Bank Wire Transfers.
Where can I find Pepperstone’s bank account details to fund my account by Bank Wire Transfer?
These details can be found in the Fund section of your secure client area. Go to Add Funds, then select...
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