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Account Verification Requirements

When you open a bank account, you usually need to take some ID into the bank branch. Pepperstone is no different. We’re a regulated financial institution, so we need to know our customers and who's using our service.

We usually verify your identity with some photo ID and proof of address document/s. So depending on where you’re from and the type of account you are opening, we'll ask for you to verify your identity. If you are opening an account for a corporation, we also need to verify all information about the entity.

We’ll let you know exactly what kind of documents we need as you fill out your application.

The types of documents we accept are:

A valid Identification Document:
  • Passport
  • Driver's License
  • Government-issued photo identification

Requirements for the Identification Documents :
  1. Must include a photo, show the full name, date of birth, date of issue/expiry and country of issue.
  2. The document must be legible and not blurry, and show all 4 corners
  3. The document must be PDF or JPEG. We don’t accept screenshots
  4. The document must be a coloured copy

A valid Proof of Address:

  • Utility bills (gas, electricity, phone, internet)
  • A bank or credit card statement
  • Valid Government photo ID
  • Government- issued tax document

Requirements for Proof of Address verification :

  1. Must be issued within the last three months and show the full document
  2. Must include name and residential address (P.O Boxes will not be accepted)
  3. Name and residential address on the document must match the application form
  4. Must show a provision of services, such as money owed or paid
  5. Document must be a high quality photo/scan of a physical letter or PDF of statement

    If you have any questions about your ID documents or want to find out more, please get in touch.

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      support@pepperstone.com
      1300 033 375
      Level 16, Tower One, 727 Colins Street
      Melbourne, VIC Australia 3008
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      © 2025 Pepperstone Group Limited

      Risk Warning: Trading CFDs and FX is risky. It isn't suitable for everyone and if you are a professional client, you could lose substantially more than your initial investment. You don't own or have rights in the underlying assets. Past performance is no indication of future performance and tax laws are subject to change. The information on this website is general in nature and doesn't take into account your personal objectives, financial circumstances, or needs. You should consider whether you’re part of our target market by reviewing our TMD, and read our PDS and other legal documents to ensure you fully understand the risks before you make any trading decisions. We encourage you to seek independent advice if necessary.

      Pepperstone Group Limited is located at Level 16, Tower One, 727 Collins Street, Melbourne, VIC 3008, Australia and is licensed and regulated by the Australian Securities and Investments Commission.

      The information on this site and the products and services offered are not intended for distribution to any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

      © 2024 Pepperstone Group Limited | ACN 147 055 703 | AFSL No.414530