New to trading
From hedging to stop-losses, find out what you need to know to get started.
What is a pip?
A pip is a unit of measurement used to convey the change in value of a currency pair.
What is leverage and margin?
Leverage can increase your profits as well as your losses. Margin is the amount of money that you need to deposit into your account to enter into or maintain a contract.
What can cause my positions to close automatically?
Your Stop Loss or Take Profit may have been triggered.
Why can't I close my position?
The market may be closed, or you may be logged in using your investor password which doesn't allow trading.
Does Pepperstone offer Stop and Limit Orders?
Yes. We offer Buy and Sell Stop and Limit orders, which trigger market orders at the next best available price.
Does Pepperstone offer Stop Loss and Take Profit orders?
Yes. All orders can have a Stop Loss or Take Profit set when placing the trade to reduce risk or lock in a profit at a certain price point.
Can my account go into a negative balance?
Yes. It is possible that your account may go into a negative balance, before the automated stop out system can close out your trades.
Does Pepperstone allow hedging?
Yes, hedging trades are allowed.
What are the margin requirements?
Margin requirements refer to the funds required to open a trade and maintain it.
Can Pepperstone teach me how to trade or trade on my behalf?
Pepperstone provides general information only and doesn’t take into account your personal situation, financial objectives or needs.
How do I reset my chart data?
Right-click on the chart and select 'Refresh Chart'.
When does a margin call and stop out occur?
For the MT4/5 platforms a margin call occurs when equity on the account falls below 90%.
How do I open a position?
To open a position on MT4/5, simply click the 'New Order' button from the Toolbar section at the top of the platform.
Where do I find information regarding each instrument?
You can find pair-specific information for each instrument from the Market Watch window of your platform.
Couldn't find what you were looking for?
Get in touch via email, phone or live chat below.