Funding and withdrawal methods
It's simple to manage your funds with us. We have several deposit and withdrawal methods available, which you can also view in the ‘my account’ area:
| Payment method | Minimum deposit | Deposit cost | Withdrawal cost | Deposit processing time | Withdrawal processing time |
| Apple Pay | $10 | Free | Free | Immediate | Up to 1 business day |
| Google Pay | $10 | Free | Free | Immediate | Up to 1 business day |
| Debit cards | $10 | Free | Free | Immediate | Up to 1 business day |
| Credit cards (Pro clients only) | $10 | Free | Free | Immediate | Up to 1 business day |
| Bank transfer | No minimum | Free | Free | Up to 2 business days | Up to 2 business days |
Supported account currencies
Standard account currencies
GBP, USD, EUR, AUD
Razor account currencies
GBP, USD, EUR, AUD
Fees
We do not charge any additional fees on deposits or withdrawals.
Security of funds
We can assure you that your funds are in safe hands. This is because of the following measures we implement to keep your money protected:
• Your money is held in authorised deposit-taking institutions (ADI) across Australia regulated by the Australia Prudential Regulation Authority (APRA)
• All retail client money is distributed across major banks regularly assessed against our risk criteria
• Your money and assets will never be merged with our own money and assets
• We do not use retail client money for hedging trades with other counterparties
• All client money and assets are protected from creditors in the unlikely event that we go into liquidation
Other information
Third party payments
We cannot accept payments from third parties. Please ensure that all deposits into your trading account come from a bank account in your name. Payments from joint bank accounts or debit/credit card accounts are allocated if the trading account holder is one of the account owners.
Withdrawals to third parties
Pepperstone can only return funds to a bank account or debit/credit card in the same name (or joint) as your trading account due to third party transaction regulations.
Bank holidays
On bank holidays, please note that withdrawal times may be longer for all payment options other than debit/credit cards.
Broker to broker transfers
You may request to transfer funds to Pepperstone directly from other trusted brokers, based in the UAE. You just need to input our bank details, which you can find in your secure client area, and add your name/trading accounts as a reference.
Processing time notice
‘Processing time’ refers to the period we require to complete internal processing and release funds from our client segregated accounts. This does not guarantee that funds will be credited to your account within 0-2 business days. The final settlement time is dependent on third-party institutions and can vary significantly. For example, banks may take up to 15 days to process transfers, while other methods might finalize within a few hours.
If you have any questions regarding funding and withdrawals, do not hesitate to contact us.
