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Account Verification Requirements

When you open a bank account, you usually need to take some ID into the bank branch. Pepperstone is no different. We’re a regulated financial institution, so we need to know our customers and who's using our service.

We usually verify your identity with some photo ID and proof of address document/s. So depending on where you’re from and the type of account you are opening, we'll ask for you to verify your identity. If you are opening an account for a corporation, we also need to verify all information about the entity.

We’ll let you know exactly what kind of documents we need as you fill out your application.

The types of documents we accept are:

A valid Identification Document:

  • Passport
  • Driver's License
  • National ID
  • Voters Card
  • Government issued photo ID
  • Birth Certificate can be accepted only as secondary ID

Requirements for the Identification Documents :
  1. Must include a photo, show the full name, date of birth, date of issue/expiry and country of issue.
  2. The document must be legible and not blurry, and show all 4 corners
  3. The document must be PDF or JPEG. We don’t accept screenshots
  4. The document must be a coloured copy
A valid Proof of Address:

  • Utility bills (gas, electricity, phone, internet, water)
  • A bank or credit card statement
  • Valid Government photo ID
  • Government- issued tax document
  • Resident certificate
  • Lease/Tenancy Agreement
Requirements for Proof of Address verification :

  1. Must be issued within the last three months and show the full document
  2. Must include name and residential address (P.O Boxes will not be accepted)
  3. Name and residential address on the document must match the application form
  4. Must show a provision of services, such as money owed or paid
  5. Document must be a high quality photo/scan of a physical letter or PDF of statement

If you have any questions about your ID documents or want to find out more, please

get in touch.

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    1786 628 1209
    #1 Pineapple House,
    Old Fort Bay, Nassau,
    New Providence, The Bahamas
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    © 2025 Pepperstone Markets Limited | Company registration number 177174 B | SIA-F217

    Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.

    81% of retail investor accounts lose money when trading CFDs with this provider.

    You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

    You don't own or have rights in the underlying assets. Past performance is no indication of future performance and tax laws are subject to change. The information on this website is general in nature and doesn't take into account your or your client's personal objectives, financial circumstances, or needs. Please read our RDN and other legal documents and ensure you fully understand the risks before you make any trading decisions. We encourage you to seek independent advice.

    Pepperstone Markets Limited is located at

    #1 Pineapple House, Old Fort Bay, Nassau, New Providence, The Bahamas

    and is licensed and regulated by The Securities Commission of The Bahamas,( SIA-F217).

    The information on this site and the products and services offered are not intended for distribution to any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.