Margin trading products are complex instruments and come with a high risk of losing money rapidly due to leverage. 75-95% of retail investor accounts lose money when trading on margin with this provider. You should consider whether you understand how margin trading works and whether you can afford to take the high risk of losing your money.

It's been more than 5 business days, why haven’t I received my funds yet?

In some cases, it can take longer than 5 business days for your funds to reach your account. This could be for a number of reasons, including the following: your payment provider rejected the funds, incorrect account details were entered, the beneficiary bank or the intermediary/correspondent bank could be causing delays because of their regulatory processes.

If it’s been more than 5 business days since the withdrawal was processed and your bank has not been able to locate the funds, please email funding@pepperstone.com and we can provide you with a receipt for the withdrawal.

If you present this receipt to your bank, they'll be able to either locate your funds for you or explain why they couldn't accept them.

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