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Help and support

What is my investor password?

Investor passwords provide read-only access, so no trades can be placed or modified while using this password. Investor passwords are not automatically generated when opening an account. 

How to change investor password

PC

Log into the MT4/MT5 platform, choose the account number in Navigator and with a right click choose – “Change password”. A pop-up window will appear, make sure to choose Change Investor (read-only) password and insert your password on the top field and the investor password you wish on the bottom

Android

Go to Manage Accounts and log in to the account you wish to update password for. Then, click on the 3 dots on the top right and choose “Change password” and once the password page appear click on the small grey arrow on the bottom right of where it says “Change Master Password” and fill in the blanks.

iOS

Go to Settings, click on your current account on the top of the page and then click on the 3 dots to the right of your account name. Select “change password” -> Change Investor Password and fill in the blanks.
No investor password for cTrader

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© 2025 Pepperstone Limited 
Company Number 08965105 | Financial Conduct Authority Firm Registration Number 684312

Risk warning: Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74.8% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work and whether you can afford to take the high risk of losing your money.

Trading derivatives is risky. It isn't suitable for everyone and, in the case of Professional clients, you could lose substantially more than your initial investment. You don't own or have rights in the underlying assets. Past performance is no indication of future performance and tax laws are subject to change. The information on this website is general in nature and doesn't take into account your or your client's personal objectives, financial circumstances, or needs. Please read our legal documents and ensure you fully understand the risks before you make any trading decisions. We encourage you to seek independent advice.

Pepperstone Limited is a limited company registered in England & Wales under Company Number 08965105 and is authorised and regulated by the Financial Conduct Authority (Registration Number 684312). Registered office: 70 Gracechurch Street, London EC3V 0HR, United Kingdom.

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