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How we protect you

Your trust in us is our proudest marker of success and is earned through action. That’s why every transaction and personal detail is secured through strict global regulation, segregated accounts and rigorous cybersecurity measures.

Global regulation

We follow stringent regulatory processes and compliance standards, ensuring your funds and personal information are safeguarded at every step.

No matter where you trade from, you are part of a compliance-driven trading environment. 

Client verification procedures

Every client is verified to prevent fraud, financial crime, and unauthorised account access.

Regular audits and reporting

Operations and financial reporting are routinely audited by regulators to ensure ongoing transparency.

Capital adequacy requirements

Sufficient funds are kept to meet regulatory obligations and protect client interests.

Risk management and controls

Strong internal controls are used to identify and reduce operational and financial risks.

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Segregated client funds

Your money should always be treated with care. That’s why we hold it in segregated bank accounts with top-tier banks, completely separate from Pepperstone’s own capital. Your funds are never used for business operations or hedging and remain protected from creditors.

Client compensation scheme

In the unlikely event of Pepperstone’s liquidation, clients would have their share of segregated funds returned, with any administrative costs deducted. If funds cannot be fully returned, eligible clients may be covered by the Financial Services Compensation Scheme (FSCS) for losses up to £85,000.

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Account and data security

We follow several high-level account security measures to protect your data and funds, including: 

  • SSL (256-bit secure sockets layer) encryption: Your information is encrypted whenever you log in or place a trade, keeping your personal and financial data private and protected.
  • Two-factor authentication (2FA): An extra verification step that adds another layer of protection to your account, requiring a unique, one-time code from an authenticator app in addition to your password to log in.
  • Fraud detection, anti-phishing measures, and privacy safeguards: We detect and act promptly on potential scams through an internal reporting system and a third-party software that performs routine crawls online.

Certified by industry-leading data security bodies

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Protecting yourself from online scams

Online scammers increasingly impersonate reputable brokers like Pepperstone to trick traders and steal personal information or funds. We’re constantly evolving our technology to stay ahead of such threats but knowing what to watch out for is an important way to help keep your account secure.

Common scammer tactics
  • Fake websites and social profiles: Scammers mimic Pepperstone branding to trick you.
  • Phishing emails and unsolicited contact: Requests for login, payment, or personal info are never sent unexpectedly.
  • Fraudulent offers: “Exclusive” promotions promising high returns, urgent warnings or investment opportunities are often fake.
How to stay protected
  • Always check URLs and use our official channels.
  • Never share login or payment details in unsolicited messages.
  • Enable two-factor authentication (2FA) to add an extra layer of account security.
  • Deposit and withdraw only via the secure client area.
  • Report suspected scams to us and your local authorities.

For more information on our legal documentation, view here.

FAQs

Your money is kept in segregated client accounts at top-tier banks, separate from Pepperstone’s own operational funds, so it cannot be used for business activities. This helps ensure your funds are protected if the broker faces financial difficulty. Pepperstone also operates under strict rules from multiple global regulators that require transparent handling of client money.

Segregation of funds means your money is held separately from the company’s own money, in dedicated bank accounts with trusted financial institutions. This ensures your funds are not mixed with Pepperstone’s operating capital and cannot be used for business activities.

We use industry-standard security measures, including 256-bit SSL encryption, secure login procedures, two-factor authentication (2FA) and fraud detection systems to help keep your personal data and account private.

Yes, we are regulated locally and by several reputable authorities around the world. These regulators enforce strict rules to protect client money and ensure fair and stable trading.

If Pepperstone were to go into liquidation, your funds held in segregated accounts would be returned to you, after any administrative costs are deducted. Depending on your region, eligible clients may also be covered by investor compensation schemes, which can provide protection for certain losses up to regulated limits. Please refer to the relevant section above for more details.

Ready to trade better?

Switch to Pepperstone now and join our global community of over 900,000 traders.² Apply in minutes with our online application process.

1

Register

Sign up with your email address and get a free demo.

2

Answer

We’ll assess whether our products are appropriate for you.

3

Verify

Your safety is our top priority.

4

Fund

That’s it! You’re ready to trade.

1 Data for the Pepperstone Group, correct as of 1 March 2026.