Virtual Private Server (VPS) Service Terms and Conditions

The VPS Service offers better trading performance by reducing latency and making connections more reliable. VPS hosting allows traders to run automated algorithmic strategies, including expert advisors 24 hours a day, 7 days a week.

Eligible Pepperstone Clients will be able to access the VPS Service directly within the applicable trading platform for free.

Some of the words in these Terms have special meanings:

Active Trader means a client who has placed at least one (1) trade on their Pepperstone trading account, excluding any trade that we void, reverse or cancel under the Client Agreement.

Client Agreement means the applicable terms and conditions and associated documents that govern your account with us.

Eligible Pepperstone Client means the eligibility requirements set out in clause 3(b).

Initial Criteria means the initial qualification requirements to receive the relevant VPS Service Package set out on the Pepperstone VPS webpage.

“Pepperstone” “we” “us” or “our” means the Pepperstone entity you hold your Account with and who you have entered into the Client Agreement with.

Renewal Criteria means the renewal qualification requirements to keep for the relevant VPS Service Package set out on the Pepperstone VPS webpage.

Terms means these Virtual Private Server (VPS) Service Terms and Conditions.

VPS Service means a free monthly subscription to one of the VPS Service Packages.

VPS Service Package means the Core, Plus or Pro package described in the table in clause 2(b).

VPS means Virtual Private Server.

a. Subject to these Terms, an Eligible Pepperstone Client is eligible to receive the VPS Service for free.

b. The packages and specifications of the VPS Service are set out below:

We may change the specifications in the table above from time to time.

c. To receive the VPS Service, you must request the relevant VPS Service Package by following the instructions on the Pepperstone VPS webpage, or by contacting support@pepperstone.com or your account manager. By submitting a request, you confirm that you have read, understood and agree to be bound by these Terms. We’ll let you know within five (5) business days if you’re eligible to receive the VPS Service and, if so, which VPS Service Package you qualify for.

d. At any time, you can let us know that you’d like to be removed from the VPS Service. If you choose to end the VPS Service, you’ll be able to re-apply at any time. If you decide to be removed from the VPS Service please send an email to support@pepperstone.com confirming your name, email and account number.

a. Eligibility for the VPS Service may vary depending on your client classification with us. For example, the VPS Service may be available only to clients classified as professional clients. Please refer to our website for the applicable eligibility requirements.

b. In order to qualify for and maintain the VPS Service, you must:

• i. be over eighteen years of age;
• ii. have a live trading account with Pepperstone;
• iii. be an Active Trader;
• iv. meet the client classification requirements specified on the website;
• v. meet the Initial Criteria; and
• vi. meet the Renewal Criteria.

c. An Eligible Pepperstone Client who has requested the VPS Service and meets the Initial Criteria will be entitled to receive one (1) VPS Service Package (Core, Plus or Pro VPS Service Package) for which they qualify, for an initial period of one (1) month, commencing on the date of such notification.

d. Following the initial one-month period, the Eligible Pepperstone Client will continue to receive the selected VPS Service Package for each subsequent one (1) month period at no cost, provided that, at the end of each such period, the Eligible Pepperstone Client has met the applicable Renewal Criteria over the immediately preceding 60 days. The entitlement under this clause operates on a rolling monthly basis.

e. The Renewal Criteria will be assessed by Pepperstone at the end of each one-month period. If you do not meet the Renewal Criteria at the end of any one-month period, we may suspend your access to the VPS Service.

f. We may update the Initial Criteria and Renewal Criteria from time to time. It’s your responsibility to be aware of the Initial Criteria and Renewal Criteria and other terms and conditions.

a. The VPS Service can only be used for trading with Pepperstone.

b. The VPS Service must be used in accordance with the Client Agreement. It may not be used in any manner that constitutes an unacceptable use, including but not limited to use that may be unlawful, illegal, or inappropriate.

c. You shouldn’t consider anything in the VPS Service or these Terms as a recommendation, offer to buy or sell, or the solicitation of an offer to buy or sell any financial product or instrument, or to participate in any particular trading strategy. You shouldn’t use the VPS Service as the basis for your trading decisions.

a. We reserve the right to do the following things, at any time without prior notice and in our sole discretion:

• i. change or cancel any aspect of the VPS Service, including ending the VPS Service; and
• ii. exclude anyone from the VPS Service for any reason.

b. If:

• i. you breach any provision of these Terms or our Client Agreement; and/or
• ii. We have any reason to suspect you’ve acted fraudulently or obtained an unfair or unintended advantage with the VPS Service,

we reserve the right to immediately, without notice, cancel or withhold the VPS Service and/or recover costs of the VPS Service from you.

c. Any trades that we subsequently void, reverse or cancel in compliance with the Client Agreement will not count towards the Initial Criteria or Renewal Criteria. If we’ve already provided you with VPS Service for trades that we subsequently void, reverse or cancel, we may terminate your participation in the VPS Service.

d. You are responsible for the required internet access and hardware necessary to connect to and operate a VPS. Pepperstone isn’t responsible or liable for any losses you may suffer as a result of using or accessing the VPS Service, including but not limited to power failures, technical failures, any communication or data failure, trading platform failures, system failures, and internet or network failures.

e. From time to time, Pepperstone may be required to perform critical and non-critical updates to the VPS Service. This may result in the VPS Service being unavailable, and trading from the VPS may not be possible during that period. Pepperstone will endeavor to give you advanced notice of these updates and, where possible, perform these updates outside of core market hours. However, Pepperstone reserves the right to perform critical updates at any time and without notice.

f. Your access to the VPS Service in one instance doesn’t represent a commitment by us to offer the VPS Service to you in the future.

g. The VPS Service isn’t open to residents of any jurisdiction where the VPS Service would be contrary to local laws and regulations.

h. You understand and agree that you’re entirely responsible and liable for all transactions entered into on your account using the VPS Service.

i. We’ll update any changes to these Terms on our website. By continuing to participate in the VPS Service, you’ll be deemed to have accepted the updated terms.

j. These Terms (including any non- contractual disputes and claims) are governed by and construed in accordance with laws set out in the Client Agreement and you submit to the non-exclusive jurisdiction of the courts of that place.