Margin trading products are complex instruments and come with a high risk of losing money rapidly due to leverage. 79% of retail investor accounts lose money when trading on margin with this provider. You should consider whether you understand how margin trading works and whether you can afford to take the high risk of losing your money.

How to report VPS connectivity or related issues?

If you are facing any kind of issue with the VPS, please send a detailed email to support@pepperstone.com explaining the issue, including a screenshot, error messages, or a short video.

Additionally, please include the below personal information:

  • Name
  • Account number
  • Email address 
  • VPS IP address