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The material provided here has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Whilst it is not subject to any prohibition on dealing ahead of the dissemination of investment research we will not seek to take any advantage before providing it to our clients.Pepperstone doesn’t represent that the material provided here is accurate, current or complete, and therefore shouldn’t be relied upon as such. The information, whether from a third party or not, isn’t to be considered as a recommendation; or an offer to buy or sell; or the solicitation of an offer to buy or sell any security, financial product or instrument; or to participate in any particular trading strategy. It does not take into account readers’ financial situation or investment objectives. We advise any readers of this content to seek their own advice. Without the approval of Pepperstone, reproduction or redistribution of this information isn’t permitted.

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Get in touch (Support)

To upload your ID and other documents, go to your <a href="https://secure.pepperstone.com/?locale=en">secure client area</a> and click the blue 'Upload' button located in the top right. If you're having trouble with this, feel free to send the documents to backoffice@pepperstone.com and our team will process them for you manually.

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To upload your ID and other documents, go to your secure client area and click the blue 'Upload' button.

How do I upload my photo ID and other documents

Some commonly asked questions about getting started with an account.

You can find your trading account number and the account server under the Account tab in your secure client area.Please see the image example provided.&nbsp;<img asset_uid="bltdd8f0aeaa450e9de" src="https://eu-images.contentstack.com/v3/assets/bltaec35894448c7261/bltdd8f0aeaa450e9de/64f05f3dc890c2f55abd85a1/account-server-and-number.jpg" height="auto"/>

You can find your trading account number and the account server under the 'Account' tab in your secure client area.

Where can I find my account number and server

All platforms are available to download and use from the Downloads tab of your&nbsp;<a href="https://secure.pepperstone.com/downloads/?locale=en">secure client area</a>.
<img src="https://files.pepperstone.com/Support-Hub/downloads-secure-client-area.png?mtime=20190916112506" data-image="5vnl0valn40f">

Log in to your secure client area and click on the 'Downloads' tab.

How do I download the trading platforms

If you trade on a Razor account, you'll pay a commission on each FX trade. For MT4/5, these commissions are based on your chosen account currency and the lot size of your trade. Trading commissions for Razor accounts on the MT4 and MT5 platform <a href="/trading/spreads-swaps-commissions-1">are listed here</a>.
If you have a Razor account on the cTrader platform, commissions are calculated as 7 units of the base currency per lot of the FX pair you're trading.
We don't charge commissions on trades made on our Standard and Swap free accounts on our FX products, but there's a 1 pip markup on the raw spreads.

The commissions you pay depend on the trading account or platform.

What commissions do I pay on trades

Our EDGE Razor and EDGE Standard accounts are connected to some of the world’s largest liquidity providers to fill orders. Our Razor account offers access to raw spreads from 0.0 pips with a commission charge applied. Our Razor account is popular with scalpers and for clients looking to run Expert Advisors.
Our standard account has a 1 pip mark up on the raw spread with no commissions charged. This account is popular for those wanting a simple account. It's perfect for beginners who prefer having the commission built into the spread.
For more information, see <a href="/trading/accounts">trading accounts</a>.

For a comprehensive list of difference please click on find out more below.

What is the difference between a Standard Account and a Razor account

No. We do not charge any account keeping or inactivity fees.

No. We do not charge any account keeping or inactivity fees.

Are there any account keeping or inactivity fees

As part of our Pepperstone Partners program, we offer MAM and PAMM to qualified and experienced fund managers with relevant licences or industry experience. To find out more about our partners program benefits or enquire about MAM/PAMM software, visit <a href="https://pepperstonepartners.com/" target="_blank" rel="noreferrer noopener">pepperstonepartners.com</a>.

As part of our Pepperstone Partners program, we offer MAM and PAMM to qualified and experienced fund managers with relevant licences or industry experience.

Does Pepperstone offer MAM/PAMMs

Opening an account

How do I upload my photo ID and other documents?

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