Funding and withdrawals

You can deposit and withdraw funds using Apple Pay, Google Pay, credit/debit cards, Neteller, Skrill, PayPal, BPAY, PAYID, and domestic bank transfers.

At Pepperstone, we do not charge any additional fees on deposits or withdrawals. 

Withdrawals processed via Apple Pay, Google Pay, BPAY, PAYID debit and credit cards and domestic bank transfers take up to 2 business days. Neteller, Skrill and PayPal withdrawals take up to 1 business day.

You can fund your Standard or Razor Pepperstone account with USD, EUR, GBP, AUD, SGD and HKD.

Yes, you can fund your account using PayPal, Skrill and Neteller.

There is no minimum deposit amount for domestic bank transfers, BPAY or PAYID. All other deposit methods require a minimum deposit of $10. There is no maximum deposit amount.

The main difference between funding your Pepperstone account via bank transfer vs card is processing times. Card deposits arrive immediately, whereas domestic bank transfer deposits take up to 2 business days.

You cannot fund your Pepperstone account or withdraw from it using cryptocurrencies in Australia.

There are a number of measures that we put in place to ensure that your funds are protected with Pepperstone:

• Your money is held in a segregated trust account at regulated banks across Australia

• Your money is regularly assessed against our risk criteria

• Your money and assets will never be merged with our own money and assets

• We do not use retail client money for hedging trades with other counterparties

• Your money and assets are protected from creditors in the unlikely event Pepperstone goes into liquidation.

To find out more about how we keep your funds safe, what we do with them, and where we hold them, click here.

To withdraw profits from your Pepperstone trading account, simply log in to your ‘my account’ and select the 'Funds' tab. Then, click on the 'Withdraw Funds' tab to find all withdrawal options.

You’ll need to confirm the withdrawal request within one hour by clicking the "Accept Withdrawal" link embedded within the withdrawal confirmation email. If your account has 2 Factor Authentication (2FA) enabled, simply enter the code from your authenticator app to confirm the withdrawal.

In some cases, it can take longer than 2 business days for your funds to reach your account. This could be for a number of reasons, including the following:  

• Your payment provider rejected the funds

• Incorrect account details were entered

• The beneficiary bank or the intermediary/correspondent bank could be causing delays because of their regulatory processes

If it’s been more than 2 business days since the withdrawal was processed and your bank has not been able to locate the funds, please email funding@pepperstone.com and we can provide you with a receipt for the withdrawal.

If you present this receipt to your bank, they'll be able to either locate your funds for you or explain why they couldn't accept them.

Yes, if you deposit via Apple Pay, Google Pay debit/credit card, Neteller, Skrill, PayPal or PAYID, your funds will arrive immediately.

To withdraw money from Pepperstone, your identity must be verified with a valid proof of identity document (passport, driver's license, national ID or government-issued photo identification) and a valid proof of address (Utility bills [gas, electricity, water, landline phone or internet], bank or credit card statement, government-issued tax document, resident certificate or an Australian driver's license).

If you request a withdrawal at the weekend or on a bank holiday, it may take longer to arrive. This is because we only process withdrawals during business days, which are not a bank holiday.

The fastest ways to fund your Pepperstone account and start trading immediately are Apple Pay, Google Pay debit/credit card, Neteller, Skrill, PayPal or PAYID.